IT Support Engineer

We are currently looking for

IT Support Engineer

for our Qatar operations with the following terms & conditions.

Required education and prior experience

Mandatory : . in Computer Science Information Technology or Similar field

Mandatory : 3 years experience working with Microsoft Client and server platforms as ahelpdesk technician.

Mandatory : Microsoft certifications : Windows Client; Managing ModernDesktop; Azure

Mandatory : 1-year experience in Azure Microsoft 365 Suite support.

Mandatory : Knowledge of Basic Network support.

Optional : Knowledge ofHelpdesk ticketing system.

Desirable : Network Certifications Network / CCNA

Key responsibilities & competencies

Serving as the firstpointof contact for customers seeking technicalassistance over the phone or email.

Performing remote troubleshooting through diagnostic techniques and pertinent questions.

Performing on-site installations and support.

Install and maintaindesktop technologies (Desktops Laptops Phones Monitors Printers etc.)

Install and configure Windows and otherdesktop software.

Configure and manage connectivity and storage

Maintain Windows

Protect devices and data

Deploy Windows client

Manage identity and access by creating and maintaining AD users.

Manage compliance policies and configuration profiles

Manage maintain and protect devices

Manage apps

Rollout patches.

Assistin person or remotely in the resolution of support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction

Maintain printing systems andassistwith network printer system maintenance

Maintain backup system and processes.

Joining time frame :

2 weeks (maximum 1 month)

Remote Work : No

Employment Type : Full-time

Key Skills Engineering Support,Law Enforcement,ABB,Information Security,Adobe Dreamweaver,Data Analysis

Experience : years

Vacancy : 1

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