We are currently looking for
IT Support Engineer
for our Qatar operations with the following terms & conditions.
Required education and prior experience
Mandatory : . in Computer Science Information Technology or Similar field
Mandatory : 3 years experience working with Microsoft Client and server platforms as ahelpdesk technician.
Mandatory : Microsoft certifications : Windows Client; Managing ModernDesktop; Azure
Mandatory : 1-year experience in Azure Microsoft 365 Suite support.
Mandatory : Knowledge of Basic Network support.
Optional : Knowledge ofHelpdesk ticketing system.
Desirable : Network Certifications Network / CCNA
Key responsibilities & competencies
Serving as the firstpointof contact for customers seeking technicalassistance over the phone or email.
Performing remote troubleshooting through diagnostic techniques and pertinent questions.
Performing on-site installations and support.
Install and maintaindesktop technologies (Desktops Laptops Phones Monitors Printers etc.)
Install and configure Windows and otherdesktop software.
Configure and manage connectivity and storage
Maintain Windows
Protect devices and data
Deploy Windows client
Manage identity and access by creating and maintaining AD users.
Manage compliance policies and configuration profiles
Manage maintain and protect devices
Manage apps
Rollout patches.
Assistin person or remotely in the resolution of support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction
Maintain printing systems andassistwith network printer system maintenance
Maintain backup system and processes.
Joining time frame :
2 weeks (maximum 1 month)
Remote Work : No
Employment Type : Full-time
Key Skills Engineering Support,Law Enforcement,ABB,Information Security,Adobe Dreamweaver,Data Analysis
Experience : years
Vacancy : 1
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It Support Engineer • Doha, Qatar