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Support Resource for IT

Support Resource for IT

Swan GlobalDoha, Qatar
9 days ago
Job type
  • Quick Apply
Job description

Core Responsibilities

  • Ensure the proper maintenance, upgrades and continuous operation of networks.

Support all UDC users in their daily day to day operations in Network, s / w, h / w and other IT related issues.

  • The objective of this position also includes the complete maintenance of systems and train the new users.
  • Develops standards for computer and network systems, to include standards for wiring, equipment & system security.

  • Provides workstation hardware and software technical support to system users.
  • Provides planning and advanced technical expertise regarding computer and network services for both local and wide area networks, and the worldwide internet.
  • Serves as high-level technical expert in regards to computer / network systems and associated issues.
  • Installs, configures, and maintains computer and network operating system and application software, as appropriate.

  • Provides on-call support for computer / network systems as required.
  • Performs miscellaneous job-related duties as assigned.
  • Administer and maintain email and communications including installation and upgrades.
  • Install and upgrade client software on PC's for email, adding and removing users and maintaining email list.
  • Maintain network security including installation and maintenance of fire wall.

  • Ensure installation and maintenance of anti-virus and spy ware software on both servers and workstations.
  • Install upgrade servers and workstations operating system.

    Install and upgrade servers and workstation application software.

    Implements integrated network architectures for medium-to-large computer systems.

    Maintain and support all Audio Visual equipment at all sites.

    Train the new users on ICT related equipment and systems.

  • Perform other duties assigned by direct supervisor to ensure that the flow of work is continuous and adequate relief is provided.
  • Qualifications & Requirements

    Education : Bachelor's degree - IT Related.

    Experience : 3 years of experience that is directly related to the duties and responsibilities specified.

    Skills & Knowledge

    Communication Skills : Effectively communicates with users and ability to communicate technical information to non-technical personnel.

    Knowledge of current technological developments / trends in area of expertise.

    Advanced knowledge and understanding of a range of computer and networking software and hardware systems and related technologies.

    Ability to install, configure, and maintain personal computers, networks, and / or related hardware and software.

    Ability to analyze and assess computer / network architecture requirements and determine optimum, cost-effective solutions.

    ️ QHSE Awareness

    The successful candidate must be aware of the QHSE Management System and understand :

  • Aware of the QHSE Management System.
  • Understand the importance of conformance to the QHSE Policy and procedures and to the requirements of QHSE management system.
  • Aware of the Customer Requirements (where relevant).
  • Aware of the Significant Environmental Aspects and Occupational Hazards / risk in this area of operation.
  • Aware of potential or actual Consequences of his / her work activities and deviation from specified Operating Procedures.
  • Aware of current Objectives and Targets in this area and what is the current status.
  • Aware of Emergency Preparedness & Response.
  • Contract : 6 Months

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