Junior Office IT Support

Junior Office IT Support :

• Website design, office apps, office 365 all portal administration.
• Adobe In design, adobe photoshop, adobe premier & Visual studio.
• Resolving IT support requests from employees.
• Answering employee questions regarding computer systems.
• Gathering and analyzing data to diagnose problems with computer systems.
• Changing configurations, settings and permissions to fix computer issues.
• Generating sign ins for new hires during the onboarding process.
• Installing new software and hardware drivers and updating existing ones as needed.
• Updating employees on the status of their service requests.
• Logging all service requests and updating tickets as needed.
• With 1-2 years of experience.