We are currently looking for IT Support Engineer for our Qatar operations with the following terms & conditions.
Required education and prior experience
- Mandatory : . in Computer Science Information Technology or Similar field
- Mandatory : 3 years experience working with Microsoft Client and server platforms as ahelpdesk technician.
- Mandatory : Microsoft certifications : Windows Client; Managing ModernDesktop; Azure
- Mandatory : 1-year experience in Azure Microsoft 365 Suite support.
- Mandatory : Knowledge of Basic Network support.
- Optional : Knowledge ofHelpdesk ticketing system.
- Desirable : Network Certifications Network / CCNA
Key responsibilities & competencies
Serving as the firstpointof contact for customers seeking technicalassistance over the phone or email.Performing remote troubleshooting through diagnostic techniques and pertinent questions.Performing on-site installations and support.Install and maintaindesktop technologies (Desktops Laptops Phones Monitors Printers etc.)Install and configure Windows and otherdesktop software.Configure and manage connectivity and storageMaintain WindowsProtect devices and dataDeploy Windows clientManage identity and access by creating and maintaining AD users.Manage compliance policies and configuration profilesManage maintain and protect devicesManage appsRollout patches.Assistin person or remotely in the resolution of support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfactionMaintain printing systems andassistwith network printer system maintenanceMaintain backup system and processes.Joining time frame : 2 weeks (maximum 1 month)
Remote Work : No
Employment Type : Full-time
Key Skills
Engineering Support,Law Enforcement,ABB,Information Security,Adobe Dreamweaver,Data Analysis
Experience : years
Vacancy : 1
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