Overview
As a Customer Service Representative at the hypermarket , you will be responsible for assisting customers with their inquiries, handling complaints, processing transactions, and providing exceptional service to ensure a positive shopping experience.
Responsibilities
- Greet customers and assist them with their inquiries or concerns
- Handle complaints and provide appropriate solutions in a timely manner
- Process transactions accurately and efficiently
- Maintain a clean and organized work area
- Stock shelves and assist in merchandising products
- Assisting the sales team to find the goods and products they are looking for
- Assist in inventory management and restocking products
- Provide product information and advice to customers
- Collaborate with other team members to ensure customer satisfaction
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