Customer Service Representative

Overview

As a Customer Service Representative at the hypermarket , you will be responsible for assisting customers with their inquiries, handling complaints, processing transactions, and providing exceptional service to ensure a positive shopping experience.

Responsibilities

• Greet customers and assist them with their inquiries or concerns
• Handle complaints and provide appropriate solutions in a timely manner
• Process transactions accurately and efficiently
• Maintain a clean and organized work area
• Stock shelves and assist in merchandising products
• Assisting the sales team to find the goods and products they are looking for
• Assist in inventory management and restocking products
• Provide product information and advice to customers
• Collaborate with other team members to ensure customer satisfaction

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