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Workforce Operations Venue Manager

Workforce Operations Venue Manager

Supreme Committee for Delivery & LegacyDoha, Ad-Dawhah, Qatar
23 منذ أيام
الوصف الوظيفي

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Freelancer contract based in QATAR (Local organizing Committee Role)

Availability : Immediate joiners only

Position : Workforce Operations Venue Manager

The Workforce Operations Venue Manager will manage planning and implementation of the Workforce Operations Programme for the U17 FIFA World Cup 2025 & FIFA Arab Cup 2025. He or She will play a key role in the design and delivery plan of venue operations for Workforce.

Responsibilities

  • Scope and refine all workforce operational spaces including all the required equipment associated with Workforce delivery on venue.
  • Contribute to the development and delivery of the Workforce Operations Role Specific and Venue Specific Training and the Workforce Operations Specialist on-boarding process.
  • Build and maintain strong client focused relationships with all functional areas and work to update and confirm detailed venue requirements for all areas.
  • Collaborate, lead and engage a large team of paid staff and volunteers who will deliver operations on venue.
  • Manage the Workforce Centre for paid staff and volunteers including check-in, meal ordering and distribution, reward and recognition, engagement, welfare, communication, etc.
  • Manage the regular reporting, attrition mitigation and management as well as contingency planning to resolve tournament time workforce issues in line with policies and procedures.
  • Attend daily venue briefings, complete daily venue reports and elevate any incidents or issues as required related to workforce.
  • Perform any other duties assigned by the supervisor directly related or relevant to the job.

Qualifications and Preferred Skills

  • Minimum 5 years in mega sports events.
  • Experience of working in the region and knowledge of local culture is a bonus.
  • Proven ability to manage people and work collaboratively with multiple departments.
  • Volunteer Management is an advantage.
  • Excellent communications skills
  • Ability to understand the big picture and adapt accordingly
  • High attention to detail and accuracy
  • Ability to manage large and diverse teams
  • Team player, willing to work on tight timelines and pitch in when needed
  • Positive attitude, patience and persistence
  • Proven experience in working in a database environment
  • Priority to people that have previous experience in Qatar (FAC, FWC, AFC etc).

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Temporary

    • Job function

  • Human Resources, Administrative, and Analyst

    • Industries

  • Spectator Sports, Government Administration, and Events Services

    • #J-18808-Ljbffr

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