Workforce Operations Venue Manager

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Freelancer contract based in QATAR (Local organizing Committee Role)

Availability : Immediate joiners only

Position : Workforce Operations Venue Manager

The Workforce Operations Venue Manager will manage planning and implementation of the Workforce Operations Programme for the U17 FIFA World Cup 2025 & FIFA Arab Cup 2025. He or She will play a key role in the design and delivery plan of venue operations for Workforce.

Responsibilities

• Scope and refine all workforce operational spaces including all the required equipment associated with Workforce delivery on venue.
• Contribute to the development and delivery of the Workforce Operations Role Specific and Venue Specific Training and the Workforce Operations Specialist on-boarding process.
• Build and maintain strong client focused relationships with all functional areas and work to update and confirm detailed venue requirements for all areas.
• Collaborate, lead and engage a large team of paid staff and volunteers who will deliver operations on venue.
• Manage the Workforce Centre for paid staff and volunteers including check-in, meal ordering and distribution, reward and recognition, engagement, welfare, communication, etc.
• Manage the regular reporting, attrition mitigation and management as well as contingency planning to resolve tournament time workforce issues in line with policies and procedures.
• Attend daily venue briefings, complete daily venue reports and elevate any incidents or issues as required related to workforce.
• Perform any other duties assigned by the supervisor directly related or relevant to the job.

Qualifications and Preferred Skills

Seniority level

Employment type

Job function

Industries

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