Guest Services Officer - Recreation

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"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.

You will be responsible to provide a warm, professional and efficient welcome to all guests and members of the hotel health club and recreation facilities.

This role ensures smooth daily operations of the reception area, manages bookings, promotes membership and delivers outstanding guest service in line with hotel standards.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Guest Service Officer in hotel operations.
• customer service, communications and interpersonal skills are necessary.
• Schedule flexibility is necessary and ability to multi-task.

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