Restaurant Manager

Company Description Sterling Restaurants W.L.L. has been serving the community of Qatar since 1977, offering a diverse range of cuisines through its portfolio of global and local brands. From fast food favorites like Pizza Hut to fine dining options such as Caravan Bukhara and Shebestan Palace, Sterling Restaurants delivers exceptional food and service for every occasion. Known for its dedication to quality, relevance, and innovation, the company satisfies a broad variety of customer preferences. Owned by Almuftah Group, which celebrates 60 years of successful operations in 2023, Sterling Restaurants is a proud leader in Qatar’s dining industry.

Job Title : Restaurant Manager Job Purpose To oversee and manage all daily restaurant operations, ensuring exceptional guest service, staff performance, and operational efficiency in a casual dining environment. Responsible for maintaining high standards of food quality, hygiene, team productivity, sales growth, and overall customer satisfaction.

Key Responsibilities

Ensure smooth daily restaurant operations and guest experience

Maintain high service standards consistent with casual dining brand expectations

Monitor dining floor and kitchen performance, ensuring timely service

Handle customer inquiries, feedback, and complaints professionally

Staff Management & Training

Supervise, schedule, and train restaurant staff (waiters, supervisors, hostesses, etc.)

Conduct daily briefings, assign duties and monitor performance

Lead, coach, and motivate team to achieve service & sales goals

Ensure grooming standards and staff discipline

Financial & Inventory Control

Manage cash handling, billing, and daily sales reporting

Work with accounts department for proper documentation & audit requirements

Monitor food, beverage, and other inventory levels

Control waste, minimize operating costs and increase profitability

Quality & Hygiene Compliance

Ensure food safety, hygiene and sanitation standards are strictly followed

Conduct regular inspections of restaurant, kitchen and storage areas

Ensure compliance with local health, safety & municipality regulations

Guest Engagement & Brand Standards

Build strong customer relationships & encourage repeat business

Implement promotions, special events, and campaigns

Maintain restaurant ambiance, cleanliness, and brand image

Qualifications & Skills

Bachelor’s degree / Diploma in Hospitality or relevant field preferred

Minimum 3–5 years of experience in casual dining / restaurant management

Strong leadership, communication, and customer service skills

Knowledge of POS systems and restaurant operations software

Ability to work under pressure and handle busy operations

Good problem-solving, time-management, and team-building abilities

Food safety certification is an advantage

Please submit your resume your relevant experience to We look forward to seeing how you can contribute to our team!

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