Assistant Restaurant Manager

Assistant Restaurant Manager Raffles Hotels & Resorts seeks an experienced Assistant Restaurant Manager to oversee daily restaurant operations and ensure exceptional guest service.

Company Description #BeLimitless

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS

Key Responsibilities

Ensure correct grooming standards are followed at all times

Responsible for the smooth operation of the outlet

Follow the Care Programme at all times

Follow up on all financials, LQA, Forbes and TrustYou targets

Is aware of and actively contributes towards the achievement of financial targets

All issues and negative guest feedback need to be properly reported on Glitch system

Follow up on opening and closing checklists

Maintains the HACCP & FIFO standards as required by the regional governing body

Handle financial procedures according to guidelines set by the finance department

Responsible for linking all facets of service, cuisine and entertainment

Assume the responsibility of daily operations

Handles security incidents, guest complaints with confidence and in a professional manner and reports it timely to the direct supervisor

Assist daily briefings for all staff prior to commencement of shift

Ensure all appropriate equipment is on hand for each service period

Assist the Restaurant General Manager on trainings, grooming check and selection of casual labour (if needed)

Should be creative, confident and prepared to think outside of the box

Follow the personal development plan set by the direct supervisor

Ensure the operational inventory is always accounted for and in immaculate condition

Ensure the outlet is maintained at the highest levels

Create opportunities for upselling products

Develop the direct team to strive for excellence

Inspires heartists to create a flow of new and ‘improved’ ideas

Follow Hotel Evacuation Policy in case of an Emergency

Ensure awareness and delivers the optimum levels of service and guest satisfaction

Establish and maintain effective communication across all divisions

Lead by example through a passionate, hands on approach

Assist with collecting information for the monthly P&L review

Qualifications

Previous experience in restaurant management or supervisory role preferred.

Strong leadership and team management skills.

Excellent communication and customer service abilities.

Knowledge of food safety and hygiene regulations.

Ability to work in a fast‑paced environment and handle multiple tasks simultaneously.

Basic financial and inventory management skills.

Flexible schedule including evenings, weekends, and holidays.

Relevant certifications (e.g., Food Safety) are a plus.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Management and Manufacturing

Industries Hospitality

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