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Customer Service Executive (Arabic Speaking)

Customer Service Executive (Arabic Speaking)

Aaiwa LLCDoha, Ad-Dawhah, Qatar
منذ يوم 1
الوصف الوظيفي

Job Category

Customer Service

Position

Customer Service Rep

Years of Experience

0-2 Years

Salary Range

QAR 2, - QAR 5,

Applicant Location

In-country Hire Only

Job Title

Customer Service Executive (Arabic Speaking)

Job Description

We are seeking a fluent Arabic-speaking Customer Service Executive to support users of our home services app. You will handle customer inquiries, service bookings, and issue resolution via phone, chat, and email & translations. Your role is key in ensuring a smooth and positive experience for customers booking services like cleaning, maintenance, and repairs through the app.

Salary

As per Industry Standards

Duration

Full-time

Residency Requirements

Must be locally available in Qatar with valid QID and transferable visa

Language Skills

Fluency in Arabic (spoken and written)

Good command of English & Hindi (Not Mandatory) is a plus.

Experience

  • 1–3 years of customer service experience
  • Previous experience in e-commerce , or call center operations is an advantage

Technical Skills

  • Basic troubleshooting knowledge for app-related user issues
  • Computer Proficiency

    • Soft Skills

  • Strong communication and problem-solving skills
  • Ability to stay calm under pressure and handle multiple tasks
  • Customer-focused mindset with attention to detail

    • Education

    Bachelor's Degree or above; relevant certifications are a plus

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