Datacenter Technician

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Our Team is currently seeking a strong Data Center Technician to support both company-specific servers as well as data center buildouts at customer data centers. The ideal candidate balances strong technical hardware, physical network set up, and verbal / written communication skills, who are also highly analytical with superior attention-to-detail, self-motivated, and a positive, humble ‘results driven’ attitude. This person will serve as a mentor and trainer to other Service technicians in the field. Technicians are also expected to provide feedback, create documentation on both technical and non-technical processes, and contribute to our knowledge library that can be leveraged by others, for example KB Articles, SOP, lessons learned, etc. Additionally, the Tech will be both internal and external facing with the ability to lead and drive initiatives as assigned to a conclusion.

Responsibilities

• Troubleshoot and analyze complex server hardware and component failures.
• Conduct root cause and failure analysis (RCA / FA) and document findings.
• Support field deployments globally, assisting technicians in real time.
• Perform network setup and troubleshooting across Layer 1–3 (cabling, switches, port mapping).
• Maintain and optimize deployment equipment, software images, and system health tracking.
• Collaborate with engineering and operations teams to resolve hardware, firmware, and network issues.
• Create and maintain SOPs, documentation, and technical guides.
• Deliver clear communication and daily updates across teams and stakeholders.
• Ensure high accuracy, attention to detail, and compliance with service quality standards.

Skills Required

Interested candidates can also share their updated resume at with the below mentioned details.

Full Name : Total Experience :

Notice Period :

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Information Technology

Industries : IT Services and IT Consulting

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