Commercial B2B partnerships / sales
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Du willst
ein Team,
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hinter dir steht?
Das und viel mehr
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- Full Time
- With Professional Experience
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We’re hiring at our location in Doha
Commercial B2B partnerships / sales
A commercial B2B partnerships / sales role focused on acquiring, upgrading, and activating merchant offers for GRSIA retirees. The Specialist is a field negotiator and enablement lead : they source and re-negotiate better discounts and value-adds, secure signatures, train merchant staff, and take offers live (QR / voucher / API) with first-week hyper care.
Contract : Fixed term (3 months)
Work mode : Hybrid — phone / Teams blocks + on-site merchant visits across Qatar
Reports to : Program Project Lead – Retiree Discounts (GRSIA)
Role Purpose
Own the end-to-end merchant journey from outreach and negotiation to training, go-live enablement, and early performance stabilization. Success = deeper discounts, stronger value-adds, and live redemption readiness (QR, voucher, POS / API where applicable).
Key Outcomes & KPIs
Negotiation uplift : Improve existing / renewed offers vs. baseline (target uplift % set by tier policy).Minimum discount compliance : ≥ X% of merchants meet the approved tier bands (A / B / C thresholds).Value-adds secured : Free add-ons (e.g., upgrades, free delivery, bundle perks) on ≥ Y% of signed offers.Activation : ≥ Z% of merchants live with QR ; voucher fallback enabled; POS / API where available.Readiness & adoption : ≥ 2 trained users per merchant; first real redemption within 7 days of publish.Cycle time : Lead → signed → live within agreed SLA (e.g., ≤ 14–21 days median).Data quality : 100% clean intake packages and CRM logging; zero PII incidents.Targets (X / Y / Z) to be confirmed in the program OKRs and tier policy.
Responsibilities
A) Pipeline & Outreach
Prioritize merchants by tier and geography ; plan efficient daily routes.Run the 3-touch sequence : email / WhatsApp → phone → schedule Teams / visit.Log every touch and status in CRM; maintain a visible weekly pipeline.B) Negotiation & Offer Optimization (focus area)
Present the standard tier menu (A / B / C) and negotiate deeper discounts and compelling value-adds.Aim for uplift vs. current offer and compliance with minimum tier thresholds (as per policy).Handle objections with structured concessions (e.g., blackout dates, caps) while preserving pensioner value.Secure bilingual addendum (AR / EN) e-signature with minimal redlines; verify signer authority.Drive upgrade paths (e.g., A→A+ by adding weekday boosts / pension day super-discount / bundle).Close on technical redemption options : QR as default; voucher codes as fallback; POS / API where feasible.Document the “before vs. after” terms for reporting (discount depth, value-adds, exclusions, caps).C) Content Collection & Handover
Collect complete content pack (logo, promo image, branch list / locations, contacts, AR / EN descriptions).Submit structured intake the same day to Content Ops; resolve gaps within ٤٨ hours.D) Orientation & Training (Enablement)
Deliver 1 : 1 or small-group training (on-site / Teams) : portal roles, updating offers, support channels.Demonstrate QR scan flow , device readiness, connectivity, and voucher fallback steps.Ensure ≥ 2 trained users (store manager + backup); share Quick-Start (AR / EN) and recording.E) Go-Live Materials & Brand Compliance
Confirm in-store signage / QR standee / digital banner (as applicable) and correct brand usage.Capture photo proof per branch; verify branch mapping in the portal and coordinate fixes.F) Activation, Testing & Hypercare
Run test scans on staging / live; log success events.Confirm first real redemption within 7 days ; monitor errors and raise tickets.Provide first-week hypercare (daily check-ins) before handing off to Support.G) Reporting
Daily updates (status, next action, risks) and clean data.Weekly summary : signed count, discount uplift vs. baseline, value-adds %, trained users, asset compliance, issues, cycle time .H) Cross-Team Coordination
Work with Content Ops / QA (48-hour publish SLA), Legal (≤48h turnarounds), and Platform Admin (accounts, QR tests).Escalate blockers within 24–48 hours with clear context and options.Candidate Profile
Experience
5+ years B2B sales / partnerships (field or inside). Merchant enablement / training a plus.Government / SME / retail ecosystem exposure preferred.Skills
Negotiation & objection handling , stakeholder management, clear Arabic copywriting.Trainer mindset; operational discipline (checklists, photos, assets); basic data / CRM hygiene.Languages
Arabic (fluent); English (working level).Other
Valid Qatar driving license; own car.High integrity with public-sector data handling.Compliance & Ethics
Adhere to GRSIA policies (data privacy, anti-bribery, conflict of interest).No personal incentives from merchants; gifts handled per policy.Use approved channels for data transfer; no personal device storage of PII .Apply now
A big team is looking forward to you. Apply here!
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