QNB3524 - Assistant Manager Contracting Relationship Management (Qatarization)
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About QNB
Established in 1964 as the country’s first Qatari‑owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents, providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest‑rated regional banks by leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3), and Fitch (A+). The bank has also received many awards from leading international specialised financial publications and is recognized as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group actively supports community programmes and sponsors various social, educational and sporting events.
Job Summary
The incumbent primarily supports the Contracting function by providing relationship management support to Contracting customers. Responsibilities include proactively assisting in client relationship management, preparing credit proposals, and maintaining all Contracting function documentation in accordance with QNB credit policies and procedures.
Main Responsibilities
- Shareholder & Financial :
Assist in monitoring and achieving Key Performance Indicators on a periodic basis.
Implement KPIs and best practices for Assistant Manager Contracting Relationship Management.Support compliance with prevailing best corporate banking documentation practices.Promote cost consciousness, efficiency, and productivity to minimise cost, avoid waste, and optimise benefits for the bank.Act within the powers delegated to the incumbent.Customer (Internal & External) :Perform credit documentation for the Contracting function in accordance with set policies and in coordination with Credit Risk.
Provide timely and accurate information to external and internal auditors and the Compliance function as required.Assist customers with all inquiries on the bank’s products and provide solutions to their requests.Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments to improve turn‑around time.Build and maintain strong, effective relationships with related departments to achieve the Group’s objectives.Provide timely and accurate data to external / internal auditors, Compliance, Financial Control, and Risk when required.Internal (Processes, Products, Regulatory) :Develop and manage day‑to‑day potential target corporate customers and assigned portfolio of existing customers to meet financial and non‑financial targets in compliance with QNB credit policies.
Maintain high credit documentation standards, including updated policies and procedures.Prepare comprehensive credit proposals for new or prospective customers that address all relevant risk factors and satisfy minimum acceptable standards of QNB corporate credit.Obtain all requisite facility and account documentation so each customer’s file is current with valid legal documentation, including Articles of Association, amendments, financial statements (minimum 3 years), corporate annual reports for publicly held companies, Commercial Registration, list of authorized signatories, and other required details.Review contracting credit applications and documents within set turn‑around time in coordination with Credit Risk, identifying changing circumstances to assess risk and mitigate actions during annual review exercises.Prepare comprehensive credit reviews for existing portfolio customers that address all relevant, current risk factors and industry or market developments, identifying and reporting red flags and early warning signals on potential problematic accounts.Maintain contracting records and organize corporate banking customer files.Monitor contracting credit positions for full compliance with set limits and QNB’s Investment and Credit Strategy.Assist in preparing periodic Management and Business Information reports to the SVP Contracting Relationship Management and other executive management.Learning & Knowledge :Possess a good knowledge of corporate banking products, documentation, regulatory requirements, and report preparation, together with a superior knowledge of controls.
Proactively identify areas for professional development and undertake development activities.Seek out opportunities to stay current with all developments in the professional field.Legal, Regulatory, and Risk Framework Responsibilities :Comply with all applicable legal, regulatory, and internal compliance requirements, including Group Compliance Policies (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
Understand and effectively perform the role under the Three Lines of Defence principle to identify, monitor, manage, and report risks.Ensure systematic good outcomes for clients in accordance with the Conduct Risk policy.Support the framework of RCSA, KRI, incident reporting, and remediation in accordance with Operational Risk Management requirements.Maintain appropriate knowledge to ensure full qualification for the role.Complete all mandatory training provided by the Bank, attain, and maintain required competence levels.Attend mandatory (internal and external) seminars as instructed by the Bank.Other :Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
Maintain utmost confidentiality concerning customer and internal bank information, providing such information on a need‑to‑know basis only to senior management, audit, compliance functions, and relevant regulators.Maintain high professional standards to uphold QNB’s reputation and strengthen its market leadership position.Carry out any other ad‑hoc duties or activities related to QNB that management may request from time to time.Education And Experience Requirements
University graduate (Bachelor – preferably Engineering) with a minimum of 4 years relevant experience in the banking industry, preferably with local or Gulf experience.Well‑informed of the market competitive structure, industry practices, and regulations for the corporate banking client segment.Good people‑relationship and credit documentation skills, with awareness of risk management concepts and practices.Good oral and written communication skills in English and Arabic (preferred).Understanding of relevant laws, regulations, and practices pertaining to Corporate Banking products.Good knowledge of financial statements and ratios relevant to corporate banking and the contracting industry.General understanding of construction financing mechanisms and underlying risks.Personal integrity and self‑management.Outstanding problem‑solving skills.Planning, organizing, and analytical ability.Outstanding customer service orientation.Strong performance orientation.Required Documents
Resume / CVCopy of Passport or QIDCopy of Education CertificateSeniority Level
Mid‑Senior levelEmployment Type
ContractJob Function
Sales and Business DevelopmentIndustry
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