QNB3468 - Senior Manager - Institutional Brokering (Qatarization)

QNB3468 - Senior Manager - Institutional Brokering (Qatarization)

Join to apply for the QNB3468 - Senior Manager - Institutional Brokering (Qatarization) role at QNB Group .

About QNB

Established in 1964 as the country’s first Qatari‑owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents, providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000, serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest‑rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support programme and sponsors various social, educational and sporting events.

Job Summary

Execute orders on behalf of the Institutional clients (domestic and foreign) based on their instructions, while adhering to the policies and procedures in place by QNBFS.

Main Responsibilities

• Operate within the target departmental budgets
• Achieve targets through service excellence in execution and timely, articulate execution reporting
• Work closely with Sales traders to ensure best executions for all clients
• Implement KPIs and best practices for Senior Manager, Institutional Trading Brokering
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank
• Execute / distribute orders passed by the Sales Traders and report execution in a timely fashion
• Work on sourcing liquidity from other Brokers / Clients and build a database of available block securities
• Ensure documentation of orders and transactions regarding trading activities
• Perform trades manually on the QE system in the event of OMS breakdown (after taking the required approvals)
• Respond to customer requests for buy and sell of stocks via telephone
• Process orders, forms and applications for purchase or sale of stocks
• Maintain a high standard of professional execution for all clients, enabling them to differentiate between QNBFS and other players
• Perform customer information validation and order validation while taking orders on a particular transaction from the customer
• Report any trading errors done by brokers immediately to the Head of Sale Trading / Senior Sales Trader
• Report any trading errors done by to the SVP Trading
• In case of customer dispute escalation, inform the Senior Manager Institutional Trading and / or VP Institutional Sales Trading of disputes as the first level of escalation
• Assist customers in all their queries on Bank’s product and seek solutions to their requests
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments / units to achieve improvements in turnaround time
• Build and maintain strong / effective relationships with related departments / units to achieve the Group’s objectives
• Provide timely / accurate data to external / internal auditors, compliance, financial control and risk when required
• Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information
• Maintain utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need‑to‑know basis only to senior management of QNB, audit and compliance functions, and relevant regulators
• Maintain high professional standards to uphold QNB’s reputation and to strengthen its market leadership position
• All other ad‑hoc duties / activities related to QNB that management might request from time to time

Education and Experience Requirements

Required Documents

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Other

Industry

Banking

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