Front Desk Officer

Job Summary

The Front Desk Officer serves as the first point of contact for visitors, clients, and employees in a corporate environment for the CEO Office. They are responsible for managing front desk operations, ensuring a professional and welcoming atmosphere, and supporting administrative tasks.

Key Accountabilities

• Handles telephone calls, requests and inquiries by email and responds to the appropriate individuals.
• Greets walk-in clients / visitors
• Ensures that clients / visitors are looked after appropriately until they meet the required personnel.
• Maintains files, log sheets and records.
• Assists with driver booking requests for meetings and deliveries.
• Assist in meeting room requests and any other administrative tasks assigned
• Ensures that office equipment is running smoothly and arrange for equipment repairs and maintenance, as required.
• Dispatch letters and keep the records in the Delivery logbook
• Handle the logistics for all visitors (eg. parking, Ground floor reception etc.). For walk in guests maintain a record and fill the Employee Service request form (ESR form)

Qualifications, Experience & Skills

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