Senior Account Manager

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Senior Account Manager

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Information & Communication Technology - Digital Date : Sep 9, 2025 Location : Doha, QA Company : Information and Communication Technology W.L.L Req ID : 2261

Job Title

Senior Account Manager

Job Scope

The Senior Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products / services through well-defined account management strategies and sound partnerships with existing / potential customers. S / He works towards optimizing sales volumes and champions marketing programs and activities in line with the Territory Sales Manager.

Main Duties And Responsibilities

Technical and Operations

Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination and alignment with the management team

Develop and deliver accurate sales forecasts and targets in line with business objectives

Lead the vendors’ relations in alignment with the company’s management and strategy

Develop and maintain relationships with new and existing channels / clients to expand sales and establish new opportunities

Build and maintain a solid channel / customer database, analyze data and develop metrics evaluating loyalty and new opportunities

Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential customers

Oversee the entire sales cycle from quotation to collection

Assess credit and / or payment performance, review outstanding settlements and audit resolutions accordingly

Ensure a proper storage, tracking and control of inventory through an accurate stock management system

Generate sales for the entire portfolio of accounts in terms of long-term revenue and profitability

Secure the highest level of engagement and support to Channel partners and respond to issues and / or queries in order to efficiently meet customers’ needs

Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary

Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization

Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization

Talent Development

Lead and coach the team cultivating empowerment and ownership

Develop capabilities and secure a solid succession plan

Conduct regular performance reviews, identify training needs and oversee development plans.

Position Requirements Education Bachelor’s degree in Sales and Marketing or any other related field.

Experience At least 7 years of relevant experience.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

IT Services and IT Consulting

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