Call Center Agent (6 Months Contract)

Join ECCO Gulf Majorel Qatar as a Call Center Representative. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. Your main responsibilities will include :

• Handling inbound and outbound calls related to inquiries and services.
• Providing accurate information and solutions to customer queries.
• Maintaining customer records by updating account information.
• Resolving customer complaints efficiently and effectively.
• Collaborating with team members to improve customer service processes.
• Adhering to all company policies and procedures.

Required Profile

We are looking for candidates who are enthusiastic and customer-focused. The ideal candidate should possess the following skills and qualifications :

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