Key Account Manager

Overview

Welcome to Your Next Adventure! The Key Account Manager is responsible for managing relationships with high-value restaurant and cafe partners, ensuring their success and satisfaction. They act as senior business consultants, driving growth through strategic initiatives, effective communication, and leveraging Snoonu’s marketing and operational tools.

Responsibilities

• Act as a liaison between Snoonu and high-value partners.
• Ensure partners receive the best offers and promotions.
• Convert brands to Snoonu Delivery and encourage the use of last-mile services.
• Update documents, share accurate data, and provide financial updates to finance.
• Perform data analysis and create presentations.
• Sell non-commission revenue services by promoting marketing tools and studio services.
• Design and execute campaigns based on market trends.
• Build and maintain strong relationships with decision-makers.
• Organise and participate in partner meetings, lunches, and events.
• Represent Snoonu in official channels and at events.
• Educate partners on operations, escalation processes, and business impact.
• Facilitate training sessions and provide materials to minimise cancellations.
• Negotiate and convince partners effectively and respectfully.
• Communicate professionally with all stakeholders and use WhatsApp Business for work communication.
• Track and report on partner performance and campaigns.
• Secure work data and prepare for fluctuations in orders.
• Provide regular updates to the Head of Partnership.
• Stay informed about market trends and competitor activities.
• Use market knowledge to provide insights to partners and suggest improvements.
• Lead and manage a team of Account Managers, providing guidance, support, and mentorship.
• Oversee the performance and development of Account Managers, fostering a motivated team environment.
• Collaborate with operations to resolve partner issues and with finance to ensure smooth financial processes.
• Share knowledge and techniques with the team.
• Handle cancellations and refund disputes.

The Magic You Bring

Inside Snoonu’s Universe

Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

The Dream We’re Chasing

To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.

The Quest We’re On

To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers

Perks & Worklife Magic At Snoonu

Beyond the Code : Giving Back Matters

We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.

Diversity Isn’t Just a Buzzword

At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.

Let’s Build the Future Together

Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let’s make some tech magic together.

Stay in the loop—connect with us on LinkedIn!

#J-18808-Ljbffr