Reservation Supervisor

Responsibilities

Checking reservations daily for compliance to ensure that the minimum response time is maintained for all reservation requests.

Ensuring that quality of reservation is maintained in terms of guest details rates payment methods etc.

Planning and using efficient organizational skills to run the daily operation.

Organizing on-the-job and weekly training for all staff.

To keep reservations staff informed on all changes or developments within the hotel and the company.

To spot-check reservations made the previous day and check all VIP arrivals.

Training developing and motivating staff to increase productivity.

To keep department informed of all changes in the customer profile rates strategies promotions and specials.

Conduct shift briefings.

Qualifications

Minimum one year experience with the same position in a 5 star hotel

University Degree

Additional Information Remote Work : No

Employment Type : Full-time

Key Skills : Bidding,Dhtml,Income Tax,IT Service Desk,ERP,ACCA

Experience : years

Vacancy : 1

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