Reservation Supervisor

Responsibilities

• Checking reservations daily for compliance to ensure that the minimum response time is maintained for all reservation requests.
• Ensuring that quality of reservation is maintained in terms of guest details rates payment methods etc.
• Planning and using efficient organizational skills to run the daily operation.
• Organizing on-the-job and weekly training for all staff.
• To keep reservations staff informed on all changes or developments within the hotel and the company.
• To spot-check reservations made the previous day and check all VIP arrivals.
• Training developing and motivating staff to increase productivity.
• To keep department informed of all changes in the customer profile rates strategies promotions and specials.
• Conduct shift briefings.

Qualifications

Additional Information

Remote Work : No

Employment Type : Full-time

Key Skills : Bidding,Dhtml,Income Tax,IT Service Desk,ERP,ACCA

Experience : years

Vacancy : 1

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