An Outlet Manager oversees daily operations of a retail or hospitality outlet to ensure smooth functioning, high customer satisfaction, and achievement of business targets.
Key Responsibilities
- Operations Management : Manage day-to-day outlet operations including opening / closing procedures, monitor inventory levels, and ensure timely replenishment.
- Team Leadership : Supervise and train staff to deliver excellent customer service; create staff schedules and manage performance evaluations.
- Customer Service : Address customer concerns promptly and professionally; maintain a welcoming environment to enhance the customer experience.
- Sales and Revenue : Drive sales to meet or exceed targets; implement promotions and upsell products / services.
- Compliance and Reporting : Ensure adherence to safety, hygiene, and company policies; prepare daily / weekly reports on sales, expenses, and staff performance.
Qualifications
Bachelor's degree in business, hospitality, or related field (preferred).2-5 years of experience in hospitality managerial role.Strong leadership, communication, and organizational skills.Remote Work
No
Employment Type
Full-time
Key Skills
Sales Experience, Assistant Manager Experience, Computer Operation, Computer Skills, Financial Acumen, Mediation Experience, Windows, Sales Management, Leadership Experience, Supervising Experience, Retail Management, Micros POS
Vacancy : 1
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