Overview
We are currently seeking ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.
Responsibilities
- As an Outlet Manager you are responsible to manage your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as-
- Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
- Conduct regular training sessions with the assigned team in line with the departmental SOPs
- Evaluate the performance of the assigned team and initiate internal development and promotions
- Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
- Handle the welcome and seating of arriving guests with the assistance of the Hostess
- Maintain a professional and friendly relationship with the outlet patrons
- Establish and update the outlet’s database of regular guests
- Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
- Be actively involved in the outlets promotional activities
Education, Qualifications & Experiences
You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You must be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.Knowledge & Competencies
Understanding Hotel OperationsEffective CommunicationPlanning for BusinessSupervising PeopleUnderstanding DifferencesSupervising OperationsTeamworkAdaptabilityCustomer FocusDrive for ResultsSeniorities
Entry levelEmployment type
Full-timeJob function
Customer ServiceIndustries
Hospitality#J-18808-Ljbffr