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Outlet Manager (Restaurant Bar)

Outlet Manager (Restaurant Bar)

PromoQDoha, Ad-Dawhah, Qatar
منذ يوم 1
الوصف الوظيفي

The successful candidate will oversee the overall operations of our restaurant bar located within a 5-star hotel. Their role includes strategic leadership, financial management, guest satisfaction, and team development. We are seeking a visionary leader with a proven track record in hospitality management, a passion for delivering exceptional service, and a dedication to driving profitability and growth.

Key Responsibilities :

  • Provide strategic direction and leadership to achieve business objectives, including revenue targets, guest satisfaction, and operational excellence.
  • Manage finances through budgeting, forecasting, cost control, revenue optimization, and analyzing financial reports and key performance indicators to identify areas for improvement.
  • Develop and implement operational policies, procedures, and standards to ensure consistency and quality across all business areas.
  • Oversee customer service operations, ensuring exceptional guest experiences through staff training, feedback mechanisms, service standards, and prompt handling of complaints to foster high satisfaction levels.
  • Identify opportunities for business growth and expansion, such as exploring new markets, launching franchise opportunities, opening additional locations, or diversifying services / products offered to reach a broader customer base.
  • Stay updated on industry trends, market developments, and competitor activities, and make strategic recommendations accordingly.
  • Develop and implement marketing initiatives and special events to attract new customers, enhance brand visibility, and drive revenue growth.
  • Foster collaboration across different brands within the F&B division to leverage collective strengths and resources.
  • Collaborate with the HR department to ensure proper staffing levels, performance evaluations, and adherence to company policies.
  • Ensure compliance with all relevant laws, regulations, and industry standards, including food safety, alcohol service, health, safety, and sanitation.
  • Collaborate with lessors’ management to maximize synergy and efficiency.
  • Develop and maintain positive relationships with guests, suppliers, vendors, and other stakeholders, ensuring high satisfaction and loyalty.

Skills and Qualifications :

  • Proven experience in hospitality management, preferably in a luxury hotel or upscale restaurant bar environment.
  • Culinary, hospitality, or business management degree or equivalent certification
  • Strong leadership and management skills, with the ability to inspire, motivate, and develop a high-performing team.
  • Excellent communication, interpersonal, and negotiation abilities, with a customer-centric approach to service delivery.
  • Financial acumen, including budgeting, forecasting, financial analysis, and cost control.
  • Knowledge of food and beverage operations, including menu development, culinary trends, and mixology.
  • Attention to detail and a passion for delivering exceptional guest experiences.
  • Ability to thrive in a fast-paced, dynamic work environment, with a flexible and adaptable mindset.
  • Strong problem-solving skills and the ability to make sound decisions under pressure.
  • Commitment to upholding the highest standards of professionalism, integrity, and ethics.
  • Flexibility to work evenings, weekends, and holidays as needed.

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    إنشاء تنبيه وظيفي لهذا البحث

    Restaurant Manager • Doha, Ad-Dawhah, Qatar