Guest Service Associate (Seasonal)

Rixos Premium Qetaifan Island North comprises a 345‑key hotel, a souq with 11,000 sqm of leasing space, a beach club, a theme park and a waterpark. The resort offers panoramic views of the Arabian Gulf and is positioned as a major attraction for Qatar’s tourism.

Job Description

Guest Service Associate (Seasonal) – First point of contact for guests in the Waterpark, ensuring a safe, fun, and welcoming environment.

• Greet all guests with a friendly and professional attitude.
• Assist with ticketing, wristband distribution, and season pass processing.
• Provide information about attractions, park policies, events, and amenities.
• Handle guest inquiries, complaints, and feedback efficiently and professionally.
• Operate point‑of‑sale (POS) systems for ticket sales, cabanas, guest services, etc.
• Monitor entrance / exit areas to ensure safety and flow of guest traffic.
• Support other departments as needed.
• Maintain cleanliness and organization in guest service areas.
• Enforce park rules and safety procedures courteously.
• Assist in emergency procedures when necessary.

Qualifications

Seniority Level

Entry level

Employment Type

Temporary

Job Function

Other

Industries

Hospitality

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