Guest Service Associate (Seasonal)
Rixos HotelsLusail, Al-Daayen, Qatar1 day ago
Job descriptionPrevious customer service or hospitality experience preferred. Strong communication and interpersonal skills. Ability to work in a fast‑paced, outdoor environment. Willingness to work flexible hours, including weekends and holidays. Basic math and computer skills (for POS systems). Positive attitude, reliability, and teamwork mindset.
Rixos Premium Qetaifan Island North comprises a 345‑key hotel, a souq with 11,000 sqm of leasing space, a beach club, a theme park and a waterpark. The resort offers panoramic views of the Arabian Gulf and is positioned as a major attraction for Qatar’s tourism.
Job Description
Guest Service Associate (Seasonal) – First point of contact for guests in the Waterpark, ensuring a safe, fun, and welcoming environment.
- Greet all guests with a friendly and professional attitude.
- Assist with ticketing, wristband distribution, and season pass processing.
- Provide information about attractions, park policies, events, and amenities.
- Handle guest inquiries, complaints, and feedback efficiently and professionally.
- Operate point‑of‑sale (POS) systems for ticket sales, cabanas, guest services, etc.
- Monitor entrance / exit areas to ensure safety and flow of guest traffic.
- Support other departments as needed.
- Maintain cleanliness and organization in guest service areas.
- Enforce park rules and safety procedures courteously.
- Assist in emergency procedures when necessary.
Qualifications
Seniority Level
Entry level
Employment Type
Temporary
Job Function
Other
Industries
Hospitality
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Service • Lusail, Al-Daayen, Qatar