Job Description
Reporting to the Director of Sales and Marketing, responsibilities and essential job functions include, but are not limited to, the following :
- Marketing and Communication
- Maintain good working relationships with local and international media.
- Maintain current media lists : local and international travel, leisure, lifestyle, entertainment, business, and food editors.
- Execute media placements for the hotel through news releases and personal contacts.
- Develop business and leisure travel promotions; release to press and / or target audience.
- Explore valuable media trades where appropriate.
- Serve as hotel spokesperson, when appointed by the general manager, to make all official statements for the hotel to media, especially during crisis situations.
- Maintain photo / electronic library of hotel executive committee and all other aspects of the hotel.
- Maintain and update the hotel’s website.
- Submit stories / photos to media regularly. Monitor news coverage and circulate internally.
- Maintain an updated hotel press kit, including news releases, executive committee biographies, and photos.
- Establish PR & communications programs that support sales and F&B strategies and initiatives.
- Assist the director of sales and marketing in developing and producing sales support materials (newsletters, brochures, mailers, promotion materials, in-room information, guides, etc.).
- Assist the director of F&B in developing signage, menus, and other collateral materials.
- Contribute to employee newsletters, announcements, and other materials published by the talent & culture department.
- Monitor all printed materials for adherence to corporate identity standards.
- Arrange photography of VIP guests and maintain archives.
- Coordinate all special events and promotions to maximize publicity.
- Evaluate requests for hotel donations of services / financial participation from civil, social, and charitable organizations; respond to requests, coordinate reservations, and prepare gift certificates; serve as hotel’s representative on major civic or community programs.
- Measure and communicate the success of campaigns and digital performance using relevant reporting tools.
- Review and submit invoices for property marketing efforts, managing the overall submission process.
Qualifications
Bachelor’s DegreeMinimum 6 years of experience in Marketing Communications / Public Relations or 2 years in a similar capacityExcellent reading, writing, and oral proficiency in EnglishProficient in MS Excel, Word, & PowerPointExcellent leadership, interpersonal, and communication skillsDetail-oriented and highly reliable in execution and follow-throughAbility to work well under stress and in high-pressure situationsTeam player and builderMotivator and self-starterWell-presented and professionally groomed at all timesAdditional Information
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