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Stewarding Supervisor
Stewarding SupervisorRAFFLES • Doha, Ad-Dawhah, Qatar
Stewarding Supervisor

Stewarding Supervisor

RAFFLES • Doha, Ad-Dawhah, Qatar
17 منذ ساعات
الوصف الوظيفي

Job Description

Key Responsibilities

Team Leadership & Supervision

  • Lead, coach, mentor, and motivate a large stewarding team
  • Ensure all stewarding staff arrive on time, properly groomed, and ready for their shifts
  • Assign workstations and tasks during line-up / briefings (start of shift) and pass on necessary information about events / banquet orders
  • Conduct individual development discussions, performance reviews, and corrective action when needed
  • Provide training to kitchen stewards in all duties, including chemical usage, sanitation standards, equipment operation, etc.

Operational / Back-of-House Management

  • Supervise the cleaning, organization, and sanitation of kitchens, storage rooms, dishwashing areas, back‐of‐house hallways, loading docks, and equipment
  • Oversee opening and closing tasks / checklists for stewarding shifts
  • Coordinate with culinary, banquet, and restaurant teams to ensure that stewarding support is aligned with service needs and event setups
  • Conduct regular inspections / walkthroughs with the Chief Steward / Assistant Steward to ensure compliance with cleanliness, equipment condition, storage, and sanitation standards
  • Manage inventory : chemicals, cleaning supplies, replacement equipment, etc.
  • Monitor breakage of items (china, glass, silverware) and remove chipped or damaged items from circulation
  • Ensure all equipment is working properly; report or coordinate maintenance / repair as needed

    • Health, Safety & Compliance

  • Enforce hygiene, sanitation, and food-safety protocols, including local health regulations (e.g., HACCP) and the hotel standards
  • Ensure proper handling, storage, and use of cleaning chemicals
  • Maintain a safe working environment; enforce safety rules, proper use of PPE, correct chemical dilution, etc.
  • Take part in or lead health & safety / hygiene inspections, pest control measures if needed
  • Ensure compliance with environmental / waste management policies (garbage removal, recycling) as per hotel standards

    • Banquet / Events Support

  • Review Banquet Event Orders (BEOs) to ensure stewarding requirements (china, glassware, silver, equipment) are met
  • Ensure timely setup and breakdown of banquet equipment in coordination with F&B / culinary teams
  • Maintain ready stock of items for special events; ensure storerooms are organized

    • Communication & Coordination

  • Facilitate inter-departmental communication (e.g., with kitchen, F&B, events) to align on requirements, shifts, and inventory
  • Participate in departmental meetings, shift briefings, and operational planning
  • Maintain accurate records (logbooks, shift reports, inventory, breakage)

    • Staffing & Scheduling

  • Assist in roster planning / scheduling for stewarding teams to match demand (peak service times, banquet events)
  • Fill stewarding positions as needed (e.g., assign extra staff during high-volume or events)
  • Provide shift handovers / pass-offs (using logbooks or written reports) to next shift supervisor

    • Qualifications

  • Previous stewarding supervisory experience in a luxury hotel and / or resort
  • Ability to manage a large team, coach, and develop team members
  • Good understanding of cleaning chemicals, sanitation techniques, kitchen equipment, dishwashing machines, back-of-house workflows
  • Familiarity with food-safety standards (HACCP), health regulation compliance
  • Good verbal and written communication (English), ability to coordinate with multiple departments
  • Able to oversee inventory, scheduling, event setup, and maintenance tasks

    • #J-18808-Ljbffr

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