Client Service Manager / Qatar

We are seeking a dynamic and experienced Client Service Manager to join our media company. The ideal candidate will be responsible for developing and executing strategic campaigns, managing client accounts, maintaining strong relationships with media contacts, and implementing media outreach, social media strategies, and marketing communications as part of a larger strategic plan. They collaborate with senior leadership to develop effective strategies and work closely with strategic partners to manage projects effectively. Ideal candidates for this role should possess strong Accounts management, a proven track record of successful media pitching, and experience in managing social media campaigns for businesses. Building and maintaining media relationships is key, as well as the ability to handle multiple projects simultaneously, meet deadlines, and provide valuable input to enhance strategies and processes in line with client requirements.

Job Description

An CS duties include, but are not limited to :

Act as the primary liaison between the Augustus Media and clients, managing relationships and ensuring clear communication.

Develop and execute media strategies that align with clients’ goals, including campaign planning, budgeting, and performance tracking.

Manage multiple client accounts, providing regular updates, reports, and insights on campaign performance.

Collaborate with internal teams including creative, social media, digital, and data analytics to deliver high-quality media solutions.

Negotiate contracts and manage budgets to maximize campaign efficiency and profitability.

Monitor industry trends and stay up-to-date with new media strategies and tools, advising clients on best practices.

Identify opportunities for upselling and expanding client services to drive business growth.

Ensure that all campaigns are delivered on time and meet client expectations and KPIs.

Requirements

• 3+ Year PR, media relations, or account management experience preferably (agency background)
• Bachelor’s degree in PR, marketing, communications or related field.
• Excellent communication / presentation skills and ability to build relationships.
• Excellent analytical skills and attention to detail.
• Understanding of social media tools and networks, including Facebook, Instagram, LinkedIn and Twitter.
• Highly punctual and deadline driven.
• Willingness to participate in industry associations; take a proactive role in professional development.

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