Sales Manager ( Catering)

Responsibilities

• Solicit new and existing accounts to meet / exceed revenue goals through telephone solicitation outside sales calls site inspections and written communication
• Prepare correspondence to customers internal booking reports and file maintenance.
• Participation in daily sales meeting pre-convention meetings training and other sales related meetings as required.
• Work with other departments within hotel to provide quality service to customers.
• Attend trade shows community events and industry meetings
• Develop / maintain knowledge of market trends competition and customers.
• Professionally represent the hotel in community and industry organizations and events.
• Participate as team player with all departments.
• Assist with reports and / or competition data collection.
• Maintain strong client relations and ensure that convention specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.
• Review sales contracts as well as other important information i.e. room block cut-off date special concessions and attrition clauses and validate with client via turnover letter
• Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues.
• Produce and distribute convention resumes.
• Distribute BEOs for group and affiliates.
• Participate in site visits and plan meetings for upcoming groups and potential affiliate business.
• Verify credit information submitted in account management software system at point of turnover to include estimated amount of billing billing type and appropriate contract and update information as necessary until departure.
• Participate in Pre / Post-Convention meetings and review bill with client.
• Introduce and recommend house vendors as preferred vendors as determined with the revenue goal of the hotel.
• Establish checklist trace dates using appropriate computer programs.
• Attend all department and hotel meetings as necessary

Qualifications

Job Details

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