Guest Services Officer

Overview

At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation are the core of what we do. Our family atmosphere keeps our colleagues highly engaged.

Responsibilities

You will be responsible for providing an excellent and consistent level of service to your customers. The Guest Service Officer contributes to the smooth and efficient running of the Reception within the Rooms Division.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years of work experience as Guest Service Officer in hotel operations.
• Good customer service, communication, and interpersonal skills are necessary.
• Schedule flexibility and ability to multi-task.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industry

Hospitality

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