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Guest Service Manager (Female)
Merge Recruitment AgencyDoha, Ad-Dawhah, Qatarمنذ أكثر من 30 يومًا
الوصف الوظيفيBachelor's degree in a related field. Minimum of 5 years relevant professional experience in the same position. Experience in the Hospitality industry is an advantage. Excellent management and leadership skills. Excellent communication and interpersonal skills.
A largest Health club located in Doha - Qatar needs to hire the following position :
Job Title : Guest Service Manager (Female)
Job Description :
- Providing help & advice to customers using the club’s services.
- Communicating courteously with customers by telephone, email, letter, and face-to-face.
- Investigating & solving customer problems.
- Handling customer complaints or any major incidents.
- Writing reports analyzing the customer service provided by the club and offering recommendations.
- Developing feedback or complaints procedures for members & guests.
- Improving customer service procedures, policies & standards for the club.
- Learning about the club services and staying updated on changes, packages, and promotions.
- Keeping ahead of developments in customer service.
- Conducting tours for visitors & potential members to showcase the club’s facilities.
- Managing customer relations.
Minimum Requirements :
About The Company
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إنشاء تنبيه وظيفي لهذا البحث
Guest Service Female • Doha, Ad-Dawhah, Qatar
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