Business Development & Operations Manager (B2B AMC & On-Site Services)

About the Role

Tech Care is expanding its business with a new B2B Annual Maintenance Contract (AMC) division while strengthening our on-site service operations. We are hiring a Business Development & Operations Manager who can lead this growth handling both new business development and team operations for existing field services. Responsibilities

Business Development Develop and expand the B2B AMC business with corporate clients, offices, schools, and institutions. Prepare AMC proposals, quotations, and contracts. Identify new business opportunities and partnerships. Promote on-site services and generate regular business leads. Operations & Team Management Hire and manage staff for AMC and on-site service operations (technicians, sales, and support). Supervise daily field operations, ensuring quality service and customer satisfaction. Improve efficiency and performance of the on-site service team. Coordinate between sales, technicians, and management for smooth workflow. Monitor AMC renewals, customer retention, and reporting. Qualifications

Minimum 3 years of experience in business development or service operations management. Knowledge of technical services, maintenance, or electronics repair industry preferred. Strong leadership, recruitment, and communication skills. Capable of handling both field and office operations efficiently. Valid driving license (preferred). Salary & Benefits

Competitive salary (based on experience). Performance-based incentives on AMC and service growth. Company support for business development initiatives.

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