Business Development & Operations Executive - Business Center

Reports To

Group General Manager

Position Overview

The Business Development & Operations Executive is responsible for managing the daily operations and business growth of the Business Center that offers office space, sponsorship, company formation, and PRO services. The role requires a balance of strategic business development, client relationship management, and operational oversight to ensure smooth service delivery and business expansion.

Key Responsibilities

• Identify and pursue new business opportunities for office leasing, virtual offices, sponsorship, and company formation packages.
• Build and maintain strong relationships with clients, partners, and government authorities.
• Prepare proposals, quotations, and presentations to attract new clients and achieve sales targets.
• Conduct market research to monitor competition and identify emerging opportunities.
• Manage day-to-day operations of the Business Center including office allocations, maintenance, and client onboarding.
• Supervise reception and administrative staff to ensure professional service delivery.
• Handle contracts, renewals, invoicing, and follow-ups in coordination with finance and administration teams.
• Coordinate with PROs for company registration, license renewals, immigration, and documentation.
• Ensure compliance with local laws and business regulations.
• Maintain accurate records for trade licenses, sponsorships, and tenancy agreements.
• Serve as the main point of contact for clients and ensure high levels of customer satisfaction.
• Support marketing and promotional initiatives to increase visibility and occupancy rates.
• Prepare operational reports, performance summaries, and financial forecasts.
• Recommend process improvements and cost-saving measures to enhance operational efficiency.

Qualifications and Experience

Key Competencies

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