IT Manager

Job Summary The IT Manager is responsible in planning, organizing, and managing staff and overall functions to ensure a stable operation of the organization's infrastructure. The position also leads IT projects efficiently and effectively and supports the Company's users with Company communication and IT infrastructure and systems.

Job Responsibilities

Oversee the day-to-day operations of the IT department, including managing staff, resources, and budgets to ensure the effective delivery of IT services and support.

Develop and implement IT policies, procedures, and standards to ensure the security, reliability, and integrity of IT systems and data.

Collaborate with business stakeholders to understand their IT needs and priorities, and develop IT strategies and roadmaps to support business objectives.

Lead IT projects and initiatives, from planning and budgeting to implementation and evaluation, ensuring they are delivered on time and within budget.

Manage relationships with IT vendors and service providers, negotiating contracts and service level agreements to ensure cost-effective and high-quality IT services.

Monitor IT performance metrics and KPIs, identifying areas for improvement and implementing measures to optimize IT operations and service delivery.

Ensure compliance with regulatory requirements and industry standards related to IT security, data privacy, and governance.

Provide leadership and mentorship to IT staff, fostering a culture of collaboration, innovation, and continuous learning.

Stay informed about emerging technologies and trends in IT, evaluating their potential impact on the organization and making recommendations for adoption.

Represent the IT department in meetings and discussions with senior management, communicating IT strategy, priorities, and achievements.

Skills Job Knowledge & Skills Strong technical knowledge across various IT domains including networking, systems administration, cybersecurity, and software development.

Exceptional leadership and management skills to effectively lead a team of IT professionals and coordinate their efforts towards common goals.

Proficiency in IT project management methodologies and tools to successfully plan, execute, and oversee IT projects from initiation to completion.

Excellent communication and interpersonal skills to liaise with stakeholders, communicate technical concepts effectively, and build strong relationships.

Strategic thinking and problem-solving abilities to analyze complex IT challenges, devise innovative solutions, and drive continuous improvement.

ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus

Competencies

Agility

Resilience

Quality

Leadership

Multiple Stakeholder Management L3

Cyber Security L3

Digital Strategy Management L3

API Ecosystem / Development L3

Digital Portfolio Management L3

Build High-Performing Teams

Provide Direction

Education Bachelor's Degree in Information Technology or any related field

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