Human Resources Supervisor

Overview

Job Description Primary Responsibilities

Assist on the administrative activities of payroll, benefits, legal compliance and employment law Know and understand the job descriptions of all positions in his / her department and be aware of others Know and understand policies relating to his / her department and others Assist in implementing guidelines, policies, and procedures in compliance with corporate direction Assist in developing a recruitment / selection strategy and mobility process Prepare employment contracts and all related documents for new staff Handle the staff movement process including new hires, promotions, and resignations Prepare a monthly payroll report and send to Finance Department Assist in monitoring proposed manning budget according to management requirements Assist in supporting operations and in achieving team member and guest satisfaction goals Assist in preparing and supervising the performance appraisal reviews – Mid Year Talk and yearly performance appraisal Assist in interviewing, selecting, training, appraising, coaching, counseling and disciplining departmental staff according to company standards Assist in measuring staff satisfaction through surveys, round tables, one-on-ones with team members, and exit interviews Monitor the staff Recognition Program Address employee relations matters and respond timely to staff Supervise all licenses and contacts with governmental departments to extend and register hotel licenses Ensure the implementation of staff benefits including Group / Life insurance, provident fund and social security Act as Eagle HR system champion for all payrolls and time attendance Supervise House Fund and send the expenses report to Finance Department Assist in implementing Employee Relations activities including charitable, welfare campaigns and sports activities Prepare staff turnover reports and monthly HR ratio Prepare HR reports, HR Input Files and reports related to Dusit Corporate Office Conduct monthly locker room and staff canteen inspections / reviews Supervise communication flow to all hotel staff through notice boards, newsletters, bulletins and direct communication Prepare all administration documents required by staff including working certificates, salary guarantee certificates, hotel certificates Interact in a positive way with other departments to ensure a luxury guest experience Ensure compliance with local health and safety regulations Be an example of the Dusit Values, brand standards, and a champion of grooming and appearance guidelines Perform other duties as assigned by Director of Human Resources Training And Human Resources Responsibilities

Ensure wherever possible that employees are provided with a workplace free of discrimination, harassment and victimisation Treat complaints of harassment and discrimination promptly and confidentially Treat customers and colleagues from all cultural groups with respect and sensitivity Identify and deal with issues which may cause cross-cultural conflict or misunderstanding Others

Continuous learning through own IDP Any other duties as may be assigned by the superior Accountabilities

Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness Company’s Culture

Communicate and fully embrace the Company’s culture (our Vision, our Mission and our Values), lead by example and cascade to all subordinates. – “Proud to belong and to contribute” CONFIDENTIALITY

Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dusit Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company. JOB REQUIREMENT

Minimum education of Bachelor's degree in Human Resources Management, Business Administration or relevant discipline Strong knowledge in all HR functions Practical experience in HR administrative function of at least 5 years. Exposure in hospitality business is desirable Good English communication skills both in written and spoken Computer literate Possess professional disposition with good communication and interpersonal skills

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