We are seeking a professional and customer-focused Business Centre Agent to join our team at Swissotel Corniche Park Towers in Doha Qatar. As a Business Centre Agent you will be responsible for providing exceptional administrative support and customer service to our clients in a fast‑paced business environment.
- Greet and assist clients with their business center needs ensuring a positive and professional experience
- Manage and coordinate the use of business center facilities including meeting rooms, workstations and equipment
- Handle administrative tasks such as printing, copying, scanning and binding documents for clients
- Respond to client inquiries and requests promptly and efficiently
- Maintain the cleanliness and organization of the business center
- Troubleshoot basic technical issues with office equipment and software
- Process payments and maintain accurate financial records
- Coordinate with other departments to ensure smooth operations and client satisfaction
- Stay updated on business center services and promotions to effectively communicate with clients
- Assist with special projects and events as needed
Qualifications
High school diploma or equivalent required; Bachelors degree in Business Administration or related field preferred12 years of experience in a similar role or hospitality industryExcellent customer service skills with a professional and supportive demeanorStrong administrative and organizational abilitiesProficiency in Microsoft Office suite and other relevant computer applicationsDemonstrated multitasking abilities and efficient time management skillsEffective problem solving skills and attention to detailExceptional verbal and written communication skillsKnowledge of business center operations and familiarity with office equipment and technologiesAbility to work flexible hours including weekends and holidays as requiredFluency in English required; knowledge of Arabic or other languages is a plusAdditional Information
Customer related experience an asset
Ability to work well under pressure in a fast paced environment
Excellent communication skills and a professional presentation
Ability to work cohesively with fellow colleagues as part of a team – Your team and working environment : We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Remote Work : No
Employment Type : Fulltime
Key Skills
Anti Money LaunderingBusiness AnalysisBusiness AdministrationDocument ControlActivexExperience : years
Vacancy : 1
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