Assistant Outlet Manager

POSITION SUMMARY

Ensure staff works as a team to provide optimal service and meet guest needs. Inspect grooming and attire of staff, and rectify deficiencies. Complete opening and closing duties, including setting up supplies, cleaning equipment and areas, and locking doors. Inspect storage areas for organization, FIFO use, and cleanliness. Complete inventories and requisition supplies. Monitor dining rooms for seating, service, safety, and guest well-being. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Serve as a role model and first point of contact for the Guarantee of Fair Treatment / Open Door Policy. Follow all company, safety, and security policies; report accidents, injuries, unsafe conditions; and complete safety training. Ensure uniforms and personal appearance are professional, maintain confidentiality, and protect assets. Welcome and acknowledge guests, anticipate needs, assist individuals with disabilities, and thank guests sincerely. Communicate clearly and professionally. Develop positive relationships, support team goals, and respond to employee concerns. Ensure quality standards are met and suggest improvements for efficiency, productivity, safety, and cost savings. Read and verify information in various formats. Visually inspect tools, equipment, or machines for defects. Stand, sit, walk for extended periods, and lift objects up to 50 pounds. Perform other duties as assigned.

PREFERRED QUALIFICATIONS

Education : High school diploma or G.E.D. equivalent.

Related Work Experience : Minimum 2 years of relevant experience.

Supervisory Experience : At least 1 year.

License or Certification : None required.

Marriott International is an equal opportunity employer, valuing diverse backgrounds and experiences. We are committed to non-discrimination and fostering an inclusive environment.

Join Marriott Hotels to deliver exceptional hospitality and be part of a global community. JW Marriott, part of Marriott International's luxury portfolio, offers a unique work environment focused on associates' well-being, training, and recognition. Join us to pursue your passions in a luxury setting, where your growth and happiness are prioritized.

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