Outlet Manager

An Outlet Manager oversees daily operations of a retail or hospitality outlet to ensure smooth functioning, high customer satisfaction, and achievement of business targets.

Key Responsibilities

Operations Management : Manage day-to-day outlet operations including opening / closing procedures, monitor inventory levels, and ensure timely replenishment.

Team Leadership : Supervise and train staff to deliver excellent customer service; create staff schedules and manage performance evaluations.

Customer Service : Address customer concerns promptly and professionally; maintain a welcoming environment to enhance the customer experience.

Sales and Revenue : Drive sales to meet or exceed targets; implement promotions and upsell products / services.

Compliance and Reporting : Ensure adherence to safety, hygiene, and company policies; prepare daily / weekly reports on sales, expenses, and staff performance.

Qualifications

Bachelor's degree in business, hospitality, or related field (preferred).

2-5 years of experience in hospitality managerial role.

Strong leadership, communication, and organizational skills.

Remote Work No

Employment Type Full-time

Key Skills Sales Experience, Assistant Manager Experience, Computer Operation, Computer Skills, Financial Acumen, Mediation Experience, Windows, Sales Management, Leadership Experience, Supervising Experience, Retail Management, Micros POS

Vacancy : 1

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