Front Office Supervisor

Key Responsibilities Supervise front desk staff and daily operations Ensure efficient checkin checkout procedures Handle guest inquiries requests and complaints promptly Train and mentor front office team members Coordinate with housekeeping and other departments for guest needs Monitor reservations and room availability Ensure compliance with hotel policies and service standards Requirements Diploma or degree in Hospitality Management or related field 612 years of front office experience with at least 1 year in a supervisory role Strong communication and guest service skills Ability to lead a team and work under pressure