HR Manager (Luxury Retail)

Overview

HR Manager (Luxury Retail) position responsible for leading all HR functions to support a high-end retail operation. This role partners with senior leadership to drive talent strategy, people programs, and operational excellence in a hospitality-focused luxury environment.

Responsibilities

• Recruitment and talent acquisition : Oversee hiring activities, develop staffing strategies, create job descriptions, source and interview candidates, and manage onboarding.
• Employee relations and conflict resolution : Serve as the primary link between management and employees, address concerns, mediate disputes, and conduct disciplinary procedures in a fair and consistent manner.
• Compensation and benefits : Plan and administer compensation and benefits programs, conduct market research to ensure competitive salaries, manage health insurance and retirement plans, and oversee payroll.
• Performance management : Implement and oversee the performance appraisal system, guide managers, and ensure processes support continuous development.
• Training and development : Identify training needs and develop programs from new-hire orientation to leadership development.
• HR policy development and enforcement : Create, update, and enforce company policies and procedures in alignment with culture and legal requirements.
• Compliance and risk management : Stay informed about employment laws and implement strategies to ensure legal compliance and mitigate risk.
• Employee engagement and retention : Develop initiatives to improve morale and job satisfaction; analyze feedback and turnover data to inform retention strategies.
• HR reporting : Manage employee data and use HRIS to prepare reports for senior management on turnover, engagement, and recruitment metrics.
• Strategic workforce planning : Collaborate with executives to align HR strategy with business objectives, including forecasting staffing needs and succession planning.

Requirements

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