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Customer Service Executive - Key Accounts
Customer Service Executive - Key AccountsMilaha • Qatar
Customer Service Executive - Key Accounts

Customer Service Executive - Key Accounts

Milaha • Qatar
6 منذ أيام
الوصف الوظيفي

Customer Service Executive - Key Accounts

Join to apply for the Customer Service Executive - Key Accounts role at Milaha

Communication

Internal Communication :

  • Key Account Management
  • Customer Solutions Team
  • Business Unit Heads / Managers

Purpose :

  • Coordinate key customers' requests / challenges and ensures monitoring of service performance
  • Convey requirements of customers for possibility of developing / improving processes and solutions
  • Frequent exchange of updates including communication of operational issues related to key accounts

    • External Communication

  • Milaha Key Customers
  • Stakeholders and Influencers

    • Purpose :

  • Support key customers' business, cross selling, upselling, coordinate with internal divisions to satisfy customers' requirements
  • Represent Milaha and demonstrate strong competence in interactions with stakeholders and influencers

    • Occupational Health & Safety and Environment

  • Accountability : Are accountable for their acts and omissions.
  • Responsibility : To follow agreed safe systems of work; to follow training and instructions; and to report accidents, incidents and near misses.
  • Authority : To stop work if they think the work is unsafe.

    • Seniority level

  • Entry level

    • Employment type

  • Full-time

    • Job function

  • Other

    • Industries

  • Maritime Transportation

    • #J-18808-Ljbffr

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