Customer Service Executive - Key Accounts

Customer Service Executive - Key Accounts Join to apply for the

Customer Service Executive - Key Accounts

role at

Milaha

Communication Internal Communication :

Key Account Management

Customer Solutions Team

Business Unit Heads / Managers

Purpose :

Coordinate key customers' requests / challenges and ensures monitoring of service performance

Convey requirements of customers for possibility of developing / improving processes and solutions

Frequent exchange of updates including communication of operational issues related to key accounts

External Communication

Milaha Key Customers

Stakeholders and Influencers

Purpose :

Support key customers' business, cross selling, upselling, coordinate with internal divisions to satisfy customers' requirements

Represent Milaha and demonstrate strong competence in interactions with stakeholders and influencers

Occupational Health & Safety and Environment

Accountability : Are accountable for their acts and omissions.

Responsibility : To follow agreed safe systems of work; to follow training and instructions; and to report accidents, incidents and near misses.

Authority : To stop work if they think the work is unsafe.

Seniority level Entry level

Employment type Full-time

Job function Other

Industries Maritime Transportation

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