Receptionist

Key Accountabilities

Answer, redirect and place calls as requested. Take and pass on messages as appropriate. Provide basic company information to callers, as and when necessary.

Record and update messages appropriately.

Maintain call logs and reconcile with monthly phone bills and forward the same to finance department for invoicing payment.

Ensure that any problems experienced with the telephone system are dealt with immediately to minimize down-time.

Maintain internal company telephone directory which includes recording changes in personnel location and telephone numbers, and providing information periodically.

Maintain emergency / disaster procedure protocols.

Visitor Assist

Assist the Security Guard in keeping records of visitor / guests passes.

Greet and assist Nakilat visitors by determining the nature of visit, providing information where possible and director visitors to pre-arranged appointments.

Ensure visitors are referred to security for visitor pass.

Security Assist

Ensure the security guards carry out their duties and ensure proper recording of visitor / guest passes.

Review of nightshift / dayshift security logs and report any issues concerns or discrepancies.

Report any reception or security related incidents.

Qualifications

Diploma in Secretarial Studies, Business Studies, Business Administration or in a related field.

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