عرض العمل هذا غير متوفر في بلدك.
Information Technology Service Management Specialist
Vistas GlobalDoha, Ad-Dawhah, Qatar4 منذ أيام
الوصف الوظيفيCollaborate with ITSM process owners (Incident, Change, Problem, Asset, CMDB) to gather and analyze integration requirements. Support platform upgrades, patches, and migrations , ensuring integrations remain compatible and stable. Maintain technical documentation for all integration configurations, workflows, and APIs. Develop and maintain reports, dashboards, scripts, and queries to enhance visibility and automation. Develop enterprise-class monitoring and event management integrations to provide unified visibility and automated alerts. Support and maintain ITSM and Asset Management software versions and patching. Maintain and enhance Configuration Management Databases (CMDB) , ensuring accuracy through data federation. Create and maintain service dependency maps reflecting physical and logical configuration item relationships. Support and deliver IT operational processes both manually and through task automation tools . Work collaboratively with IT Operations, Security, and Application teams to ensure effective end-to-end service delivery. Bachelor’s degree in Computer Science, Information Systems , or a related technical field. Hands-on experience with at least one ITSM platform (preferably Ivanti , ServiceNow , or BMC Remedy ). Strong understanding of APIs , REST / SOAP web services , and integration design patterns . Experience in scripting languages such as JavaScript, Python, or PowerShell . Familiarity with middleware / integration tools (e.g., ServiceNow IntegrationHub , MuleSoft , Boomi , Azure Logic Apps ). Good knowledge of databases (SQL / NoSQL) and data modeling. Knowledge of ITIL v4 principles and ITSM processes (Incident, Problem, Change, Asset, CMDB). Proficiency with version control systems (Git) and CI / CD pipelines .
Job Summary :
The ITSM Developer will be responsible for designing, developing, and maintaining integrations between IT Service Management (ITSM) tools and enterprise systems. This role requires strong technical expertise in APIs, web services, and automation scripting to ensure seamless service delivery across the IT ecosystem. The ideal candidate will collaborate with process owners and IT teams to enhance ITSM capabilities, improve operational efficiency, and maintain system reliability.
Key Responsibilities :
Integration Design & Development
- Design, develop, and maintain integrations between ITSM tools (e.g., Ivanti , ServiceNow , BMC Remedy ) and enterprise applications (ERP, CRM, HR, monitoring tools, CMDB, etc.).
- Configure and implement APIs, web services, and middleware components to support ITSM processes.
- Ensure integrations comply with organizational standards for data quality, performance, and security .
- Develop and customize workflows, automation scripts, and business rules within ITSM platforms.
- Troubleshoot and resolve integration-related incidents , ensuring reliable connectivity and data flow.
Process & Platform Support
Monitoring & Configuration Management
Automation & Operational Support
Required Qualifications & Skills :
Education :
Technical Skills :
#J-18808-Ljbffr
إنشاء تنبيه وظيفي لهذا البحث
Management Specialist • Doha, Ad-Dawhah, Qatar
وظائف ذات صلة
)
)
- عَرْضٌ مُرَوَّجٌ له
Information Technology Manager
Work corpUmm Salal Mu?ammad, Qatar Information Technology Manager vacancy in Umm-Salal, Qatar.IT Manager We are looking for an experienced IT Manager to join our team in Umm-Salal.
As an IT Manager, you will oversee all aspects of ou...أظهر المزيدآخر تحديث: 10 منذ أيام
- عَرْضٌ مُرَوَّجٌ له
Information Technology Manager
Want MoreUmm Salal Mu?ammad, Qatar Information Technology Manager vacancy in Umm-Salal Qatar IT Manager.We are seeking an experienced and highly skilled IT Manager to join our team in Umm-Salal, Qatar.
The ideal candidate will be res...أظهر المزيدآخر تحديث: منذ يوم واحد
- عَرْضٌ مُرَوَّجٌ له
Information Technology Support Specialist
Qatar Red Crescent Society (QRCS)Doha, Ad-Dawhah, Qatar Provide technical support to users of IT systems within Qatar Red Crescent Society, ensuring the continuity of devices, applications, and services.
The role involves installation, configuration, tro...أظهر المزيدآخر تحديث: 13 منذ أيام
- عَرْضٌ مُرَوَّجٌ له
Information Technology Manager
JobLeaderUmm Salal Mu?ammad, Qatar Information Technology Manager vacancy in Umm-Salal, Qatar.We are seeking an experienced Indian Information Technology Manager to join our team in Umm-Salal, Qatar.
As the IT Manager, you will be re...أظهر المزيدآخر تحديث: 9 منذ أيام
- عَرْضٌ مُرَوَّجٌ له
- جديد!
Senior Training Officer
Qatar Energy LNGAl Khor and Al Thakhira, Al Khor and Al Thakhira, Qatar Develop, conduct, and evaluate HSE&Q training programs to fulfill the company's mandatory and skill training requirements for employees.
Job Context & Major Challenge(s).Operates in technical enviro...أظهر المزيدآخر تحديث: 8 منذ ساعات
- عَرْضٌ مُرَوَّجٌ له
Information Technology Manager
FlyperUmm Salal, Qatar Information Technology Manager vacancy in Umm-Salal, Qatar.We are seeking an experienced IT Manager to oversee our company's technological systems and infrastructure.
This full-time role involves ma...أظهر المزيدآخر تحديث: 2 منذ أيام
- عَرْضٌ مُرَوَّجٌ له
Information Technology Project Manager
RiDiK (a Subsidiary of CLPS. Nasdaq : CLPS)Doha, Ad-Dawhah, Qatar We’re looking for an IT Project Manager to support our team in.This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success o...أظهر المزيدآخر تحديث: 13 منذ أيام
- عَرْضٌ مُرَوَّجٌ له
Information Technology Manager
WorkatoUmm Salal, Qatar As an Information Technology Manager, you will be responsible for overseeing the IT department and ensuring the smooth operation of all information technology systems within our company.You will be...أظهر المزيدآخر تحديث: 10 منذ أيام
- عَرْضٌ مُرَوَّجٌ له
Information Technology Manager
PPOARUmm Salal Mu?ammad, Qatar Information Technology Manager vacancy in Umm-Salal, Qatar We are seeking a highly skilled and experienced IT Manager to lead our information technology department in Umm-Salal, Qatar.As an Egyptia...أظهر المزيدآخر تحديث: 10 منذ أيام
- عَرْضٌ مُرَوَّجٌ له
Information Technology Technical Support
Vistas GlobalDoha, Ad-Dawhah, Qatar Information Technology Technical Support.Responsibilities and qualifications for the role : .Respond to end users service calls / requests in a timely manner.
Install, configure, diagnose and troublesho...أظهر المزيدآخر تحديث: 3 منذ أيام
- عَرْضٌ مُرَوَّجٌ له
Information Technology Sales Specialist
iHorizonsDoha, Ad-Dawhah, Qatar You will be responsible for selling iHorizons' range of products and services to new and existing customers in various sectors and for managing the entire sales life cycle.You will also manage all ...أظهر المزيدآخر تحديث: منذ يوم واحد
- عَرْضٌ مُرَوَّجٌ له
Information Technology Manager
Work in USAUmm Salal Mu?ammad, Qatar Information Technology Manager vacancy in Umm-Salal Qatar.Information Technology Manager (No English Required, Contract Job, Visa Sponsorship) We are seeking an experienced Information Technology M...أظهر المزيدآخر تحديث: 5 منذ أيام
- عَرْضٌ مُرَوَّجٌ له
Information Technology Manager
Jing HauUmm Salal Mu?ammad, Qatar Information Technology Manager vacancy in Umm-Salal, Qatar.Oversee technology systems and infrastructure of the organization.
Manage a team of IT professionals.Implement and maintain software and ha...أظهر المزيدآخر تحديث: منذ يوم واحد
- عَرْضٌ مُرَوَّجٌ له
Information Technology Manager
JobCenterUmm Salal Mu?ammad, Qatar Information Technology Manager vacancy in Umm-Salal Qatar.IT Manager - Umm-Salal, Qatar (Indian Nationals Only) As an IT Manager, you will be responsible for overseeing the technology infrastructur...أظهر المزيدآخر تحديث: 6 منذ أيام
- عَرْضٌ مُرَوَّجٌ له
Information Technology Manager
Work standardUmm Salal, Qatar Part-Time IT Manager for Malayalees in Umm-Salal, Qatar.We are seeking a highly skilled and experienced IT Manager to join our team on a part-time basis.
As a company that caters to the Malayalee co...أظهر المزيدآخر تحديث: 10 منذ أيام
- عَرْضٌ مُرَوَّجٌ له
Information Technology Manager
ConFlipUmm Salal, Qatar Information Technology Manager vacancy in Umm-Salal Qatar.We are seeking an experienced IT Manager to join our team in Umm-Salal, Qatar.
As an IT Manager, you will be responsible for overseeing all ...أظهر المزيدآخر تحديث: 6 منذ أيام
- عَرْضٌ مُرَوَّجٌ له
Competence & Perf. Management Lead (RLC)
Qatar Energy LNGAl Khor and Al Thakhira, Al Khor and Al Thakhira, Qatar Lead the provision of specialist services in matters relating to technical and behavioural competence framework development, performance management and maintenance of talent management.Job Context ...أظهر المزيدآخر تحديث: 19 منذ أيام
- عَرْضٌ مُرَوَّجٌ له
Information Technology Manager
India AbroadUmm Salal Mu?ammad, Qatar Information Technology Manager vacancy in Umm-Salal Qatar.IT Manager - Umm-Salal We are hiring an experienced IT Manager to oversee all aspects of our company's technology infrastructure.As the IT ...أظهر المزيدآخر تحديث: 10 منذ أيام