Overview
Relationship Manager Enterprise (Qatari & children of Qatari mother) at Commercial Bank. The role supports front line competitiveness, speed-to-market and Enterprise Banking’s objectives by managing asset and liability accounts, migrating customers (digitization and automation), and ensuring adherence to policies and procedures. Key Accountabilities
Portfolio management of asset / liability accounts with a specific focus on asset & liability building aligned to the bank’s overall strategy. Drive profitability through building fee / interest revenue. Manage all accounts to generate and drive profitability and customer experience. Understand customer needs and develop plans to address them. Manage all meaningful trade customers to drive fees and digital migration. Increase the TRV of the portfolio thereby making more profit for the department. Contribute to the identification of opportunities for continuous improvement of systems, processes and practices considering international leading practice, improvement of business processes, cost reduction and productivity improvement. Cross sell bank products / services. Assist in promoting the bank’s products and services in conjunction with the strategic objectives and mission statement for the retail banking. Monitoring the market & competitive trends and keeping close relationship with key enterprise clients and maintaining a high service level of performance which impacts customers’ perception of the bank. Extending an excellent Service Performance, measured by retention of clients and growth in the value of business with such clients. Acquisition of new clients and enhancement of relationships. Act as an “Advisor” to clients and fully understand client needs and client markets. Constantly measure service quality and customer satisfaction levels. Adhere and comply with the bank’s internal applicable policies and procedures as well as governing regulations issued by concerned authorities. Managing a team of ARM & RO to deliver the assigned goals. Education
Bachelor’s Degree, in Business-related major Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries
Banking Notes : This refined description preserves the core responsibilities and qualifications while eliminating duplicate and tag clutter from the original. It does not add new facts beyond what was provided.
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Relationship Manager • Doha, Qatar