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Trade Innovation Technical Support Administrator

Trade Innovation Technical Support Administrator

JobpalDoha, Qatar
منذ يوم 1
الوصف الوظيفي

## Trade Innovation Technical Support Administrator###

  • full-time
  • Qatar
  • Posted 3 days ago
  • Salary : -## OverviewNair Systems is currently looking Trade Innovation Technical Support Administrator for our Qatar operations with the following terms & conditions.

Key Responsibilities :

System Administration & Maintenance

  • Manage, monitor, and maintain the Finastra Trade Innovation (FTI) application, database, and interfaces.
  • Perform daily system health checks, batch monitoring, and job scheduling.
  • Apply configuration changes, patches, and upgrades in coordination with vendors and internal teams.
  • Ensure optimal system performance, availability, and reliability.

    • Technical Support

  • Provide Level 1 and Level 2 technical support for trade finance system incidents and service requests.
  • Troubleshoot application, integration, and data-related issues between FTI and other banking systems (e.g., Core Banking, SWIFT, DMS).
  • Log, track, and resolve incidents within SLA through the IT service management system.
  • Liaise with Finastra support and internal IT teams for complex issues (Level 3 escalation).

    • Integration & Interface Management

  • Monitor and support interfaces between Trade Innovation and :
  • Core Banking Systems (e.g., equation )
  • SWIFT Alliance Access
  • FCC , Fbmm,Compliance systems, etc.
  • Perform reconciliation and data validation of interface transactions.
  • Support automation scripts, message queues (MQ), and integration APIs.

    • Configuration & Deployment

  • Manage user profiles, roles, and system access in accordance with IT security policies.
  • Configure product parameters, workflow rules, and limits as per business requirements.
  • Participate in testing and deployment of new system features, patches, and upgrades (UAT, SIT).
  • Maintain documentation for configuration, setup, and technical procedures.

    • Joining time frame : 2 weeks (maximum 1 month)

    Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at

  • Gender :
  • Any
  • Age range :
  • N / A
  • Minimum qualification :
  • No\_minimum
  • Minimum years of experience :
  • N / A
  • Differently abled may apply :
  • Yes### Trade Innovation Technical Support Administrator
  • Nair Systems
  • ### Experienced Developer with AI / ML knowledge
  • Idhammar Systems
  • #J-18808-Ljbffr
    • إنشاء تنبيه وظيفي لهذا البحث

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