Trade Innovation Technical Support AdministratorJobpal • Doha, Qatar

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Trade Innovation Technical Support Administrator

Jobpal • Doha, Qatar

3 days ago

Job description

## Trade Innovation Technical Support Administrator###

full-time
Qatar
Posted 3 days ago
Salary : -## OverviewNair Systems is currently looking Trade Innovation Technical Support Administrator for our Qatar operations with the following terms & conditions.

Key Responsibilities :

System Administration & Maintenance

Manage, monitor, and maintain the Finastra Trade Innovation (FTI) application, database, and interfaces.

Perform daily system health checks, batch monitoring, and job scheduling.

Apply configuration changes, patches, and upgrades in coordination with vendors and internal teams.

Ensure optimal system performance, availability, and reliability.

Technical Support

Provide Level 1 and Level 2 technical support for trade finance system incidents and service requests.

Troubleshoot application, integration, and data-related issues between FTI and other banking systems (e.g., Core Banking, SWIFT, DMS).

Log, track, and resolve incidents within SLA through the IT service management system.

Liaise with Finastra support and internal IT teams for complex issues (Level 3 escalation).

Integration & Interface Management

Monitor and support interfaces between Trade Innovation and :

Core Banking Systems (e.g., equation )

SWIFT Alliance Access

FCC , Fbmm,Compliance systems, etc.

Perform reconciliation and data validation of interface transactions.

Support automation scripts, message queues (MQ), and integration APIs.

Configuration & Deployment

Manage user profiles, roles, and system access in accordance with IT security policies.

Configure product parameters, workflow rules, and limits as per business requirements.

Participate in testing and deployment of new system features, patches, and upgrades (UAT, SIT).

Maintain documentation for configuration, setup, and technical procedures.

Joining time frame : 2 weeks (maximum 1 month)

Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at

Gender :

Any

Age range :

N / A

Minimum qualification :

No\_minimum

Minimum years of experience :

N / A

Differently abled may apply :

Yes### Trade Innovation Technical Support Administrator

Nair Systems

### Experienced Developer with AI / ML knowledge

Idhammar Systems

#J-18808-Ljbffr

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Innovation Technical • Doha, Qatar

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